This is a fantastic job opportunity to join a well-established manufacturing company in Telford. They are looking for someone to join their growing aftermarket team to help support and sell the required aftermarket services to customers to ensure their equipment is always running efficiently and providing them with the best production. There is a huge potential of departmental growth, individual growth and development.
Responsibilities and duties will include, but not limited to:
- Dealing with new and existing customers base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.
- Liaising with new and existing customers regarding spares prices, availability and advise on our full product range and services for oil/dust extraction systems.
- Engaging with customers to converting quotations into sales.
- Proactively seeking out new customers to increasing sales.
- Management of key accounts and the administration responsibilities.
- To help constantly improve customer service, quoting, order processing and conversion rates.
- The above list is not exhaustive and may be varied or added to as the aftermarket department is a rapidly growing area of the business. There is huge potential of departmental growth, individual growth, and development.
Skills and Experience
- At least 3 years’ experience in a similar role is essential with comparable goals and responsibilities.
- Experienced with Microsoft Office Programs.
- You must have excellent telephone communication skills and ability to communicate at all levels.
- To be efficient, effective, and highly organised with the ability to plan and manage your own time where prioritisation is key.
- You need to be an individual who has excellent sales ability and understands how to frame a clear, concise, and compelling sales pitch. Then manage the sales process through with a strong administration ability.
- You should be self-sufficient and self-motivated with a positive attitude and a high attention to detail with a strong ability to work under pressure. This is a developing role, so you must be able to gracefully receive criticism and feedback regarding your work.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
