We are currently working with a well-known and established company based in Telford who are recruiting a Part Time Customer Service position on a permanent basis. This role is responsible for the efficient and prompt answering and transferring of telephone calls from clients and other agencies. Duri quieter periods the successful candidate will undertake administration support tasks.
Duties will include but are not limited to:
- Deal with incoming external and incoming calls
- Taking and forwarding messages
- Keep up to date notes on the system
- Updating customer details
- General administration support tasks
Skills and Experience
To be considered for this position, you will have previous experience in a similar role, with excellent verbal and written communication skills. The successful candidate will be expected to demonstrate a high level of self-management and initiative, always providing a professional service.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
