Phil is experienced in the Transport and Logistics industry and holds a CPC for Transport Managers. Most recently, Phil was responsible for maximizing sales and profit by effectively managing his staff by encouraging them, assessing company policies and procedures and working as a task manager to drive their performance. Phil has strong customer service skills, managing customer complaints in accordance with the company's systems. Phil would ensure he maintained sufficient staffing levels in order to reach financial targets, along with carrying out HR duties such as recruitment, disciplinary meetings and recording working hours. In the past, Phil has managed up to 2 branches with a total 50,000 vehicles, maintaining vehicle and driver compliance.