A confident and enthusiastic sales and customer service professional with extensive experience in telesales, negotiation, and relationship management. Skilled at working under pressure, meeting ambitious targets, and delivering exceptional customer experiences.
Key Skills and Experience:
- Consistently exceeded sales and lead-generation targets across telesales and automotive sectors
- Built strong relationships with customers and stakeholders, driving repeat business and referrals
- Boosted revenue through upselling and optimising service charge strategies
- Resolved issues, improved service processes, boosted customer satisfaction scores
- Successfully adapted to diverse industries and roles, quickly learning new systems and processes
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