Description

Our client based in a rural location in between Telford & Shrewsbury. We are looking to recruit an Administrator to join their team. The role will report to and support the manager, serving as a point of contact for staff, students and parents to ensure courses are run efficiently and effectively. The successful candidate will be subject to a DBS check.

You will be responsible for:

• Enrolling/registering students
• Issuing enrolment documentation
• Liaising with Accounts staff in relation to charging and collecting fees
• Hastening deposit and full payments from agents/parents and referring debtors to Accounts staff for further action
• Liaising with main term staff, as appropriate, including the Bursar, Bursar's Assistant, the Health and Safety Officer and the HR Department
• Preparing student folders
• Maintaining the agency database
• Assisting with preparing and circulating documentation
• Assisting with ensuring that all documentation is up-to-date and reflects new developments and latest legislation
• Responding to general emails/telephone calls
• Dealing with enquiries
• Ensuring effective and timely communication with agents and parents
• Undertaking efficient filing
• Controlling and maintaining stocks of stationery and brochures
• Assisting with coordinating travel arrangements for students, including taxi transfers for the collection and return of students from/to airports or other destinations, as requested
• Other ad hoc duties as directed

Skills and Experience

• Exceptional administration skills
• Excellent attention to detail
• Good organisational skills with a methodical approach
• Strong interpersonal skills and high standards of customer service
• Ability to understand employment contract documentation
• Excellent IT skills with knowledge of MS Word, Excel and database systems
• Excellent communication skills
• Ability to prioritise workload
• Ability to work under pressure
• Ability to deal diplomatically and discreetly with information which may be confidential
• Ability to work well both as part of a team and independently
• The role is subject to a successful DBS check

The application process:

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.