01952 299844

Service Department Manager, Telford

£30,000 - £40,000 DOE | Ref: DE22642

Contract: Permanent

First advertised: Wednesday, 16 Jan, 2019


Darren Evans

Area: Telford

Job type: Permanent

Salary: £30,000 - £40,000 DOE

Hours: Monday–Friday 8.30am–5.00pm / 37.5 hours per week

Reference: DE22642

Date added to website: Wednesday, 16 Jan, 2019


A highly successful Telford business is recruiting for a Service Department Manager to join their team on permanent basis. The purpose of the role is to be responsible for the day to day running of the service department and to manage all the functions within the department ensuring a high level of service is provided at all times.


  • To assist in setting sales and profit budgets
  • Set, review and monitor sales targets with the service sales team
  • Ensure repair and service quotations are provided in a timely and accurate manner
  • Oversee the daily planning of the service engineers
  • Plan and set the out of hours on call rota
  • Liaise closely and support the Contracts Department
  • Attend management and forecast meetings providing relevant and accurate information
  • Liaise with key customers, suppliers and sub-contractors
  • Liaise with purchasing, financial to assist with the accurate and timely planning of all stock and material requirements
  • Liaise closely and support the Accounts Department on invoice queries and financial data
  • With direction and assistance from the HR department, help to manage all HR matters within the service department including hiring of new staff, disciplinary and other issues

The successful candidate will have previous experience working in similar role and ideally you will have experience working within a service department. You will have the ability to lead and manage a team and have excellent verbal and written communication skills. The ideal candidate will have a positive can do attitude and have be IT literate with core knowledge of Microsoft Office products.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.