Prince are working in partnership with a well-established and prestigious business with an exemplary reputation, in their search for a Reception Administrator. In the role you will act as the first point of contact for the business and manage the reception area, in addition to this you will provide admin support to other areas of the business such as HR, Finance and Customer Service.
In addition to the salary the company also offers a starting holiday entitlement of 23 days plus bank holidays which increases with service, a generous pension scheme, life assurance, company shares scheme, company bonus scheme, healthcare cashback plan, as well as free on-site car parking.
Responsibilities and duties will include, but not limited to:
Reception Duties
- Answer telephone calls and direct to the relevant person/department.
- Maintain accurate and up-to-date telephone listings on the company intranet and on the phone system.
- Manage the reception area, maintain security of doors and manage visitor records/fire lists.
- Welcome and greet customers, suppliers and visitors. Sign them in and field them to the relevant personnel. Ensure they are looked after until they are collected.
- Open and distribute incoming mail. Process outgoing mail and prepare for collection.
- Manage office stationery levels and order through approved suppliers as required. Keep stationery cupboard tidy and accessible to staff.
- Order lunches for meetings and maintain stock levels of refreshments. Set up refreshments for meetings and assist Executive PA in setup of large meetings and events.
- Provide administrative support to the Human Resources, Marketing and Finance departments as required.
Administration Duties
- Reply and respond to general customer enquiries and complaints sent to the company email account.
- Prepare relevant letters and send brochures as requested.
- Maintain and provide up to date information for customers.
- Preparation of relevant customer contracts.
Skills and Experience:
- Previous experience in a similar or transferable role, such as receptionist, administrator or an office-based customer service role
- Excellent and professional communication skills, both verbal and written
- Good administration experience
- IT literate including Microsoft Word and Excel proficient
- Bright, personable, organised and energetic individual who can work in a stand alone role
- Ideally available to start at short notice
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
