We are currently supporting our prestigious client who are looking for a Property Manager to join their well-established company in Shrewsbury. The purpose of the position work closely with your portfolio of clients in your territory (which is in the Shropshire and surrounding areas) ensuring that any issues are being discussed and dealt with effectively. This will mean travelling around the area typically 1 day a week out of the office visiting your sites.
Your responsibilities will be:
- Providing exceptional levels of service to your portfolio of clients
- Travel to your clients’ sites to conduct a basic inspection and monitoring onsite works
- Ensuring compliance and Health & Safety are being adhere to
- Preparing, agreeing and issuing service charge budgets, factoring in previous spend and any work that is potentially due to be needed
- Attending area meetings with key representatives
- Carry out periodic inspections of the property and prepare site reports for the client / landlord / residents’ committee / insurance company
- Ensure compliance with Health & Safety Regulations and maintain accurate records of Risk Assessments, their dates and planned frequency for re-inspection. Record on the Data Station system and act upon the findings of the Risk Assessments
- Meet at the property with contractors to ensure the conditions of their contract are adhered to and inspect works after they have been carried out
- Arrange for the maintenance of all areas which are common to all lessees under the terms of the lease
- Ensure that Management Agreements are in place for all clients and developments
- Prepare budgets for each property within the portfolio and prepare notes of explanation for each property within the portfolio and ensure they are complete and approved two weeks prior to the billing period
- Liaise with clients / landlords to agree the service charge budget
- Arrange day to day items of repair and obtain two quotations for all works costing over £250 prior to the works being commenced (except in the case of emergency)
- Arrange provision of additional items (signs, lights etc) required by the development subject to the terms of the lease
- Undertake routine fire door inspections to communal fire doors in managed blocks under 18m, subject to passing the BRE Fire Door Course
- Arrange maintenance of external and internal decorations
- Actively seeking new business
- Supporting in resolving any issues
- Negotiating on what service levels are realistic and what charges might be applicable if additional services are required
To be considered for the exciting opportunity we are ideally looking for a strong customer services individual that can be a great problem solver and resolve complaints or issues effectively and efficiently. It would be a good advantage if you have any experience in the property or construction sector, or someone who has done some client account management where you are used to resolving any issues, but this is not essential. You will need excellent communication and negotiating skills and have good literacy and numeracy. This role is going to be field based at least 1 – 2 days a week, and you must have a driver’s licence and be flexible on driving to each site within your territory which is roughly Shropshire and the surrounding locations.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
