$job_consultant_name

Contact
Darren Evans

Area
Shrewsbury
Job type
Permanent
Salary
£30,000 – £35,000
Reference
DE26009
Date added
Wednesday, 28th Feb 2024

We are working with an established client based in Shrewsbury who are looking for a HR & Employee Relations Officer to join their team on a permanent basis. You will be supporting the Head of Human Resources in the smooth running of the HR Department by providing robust employee relations and human resources support to Managers and staff within the two sites of the business. There are also a number of interesting projects that they are working through, some of which you will play a key role in delivering.

You will report directly to the Head of Human Resources who is responsible for day-to-day Line Management including annual reviews, training and development and health and safety.

Responsibilities and duties will include, but not limited to:

  • To be responsible for managing employee relations at both sites.
  • Supporting Line Managers with general ER advice regarding casework and appropriate actions. Taking responsibility for any significant issues and managing this through to resolution.
  • To support Line Managers to proactively manage colleagues’ wellbeing, both whilst at work or during short term or longer-term absence. Liaising with Occupational Health and other outside support agencies as necessary.
  • Supporting with any key projects within the organisation.
  • To manage the Sickness Absence procedure ensuring that it is applied consistently across the business.
  • To work with and collaborate with Line Managers in relations to managing employees for disciplinary, grievance and performance management, either through an informal or formal procedure.
  • To develop and implement mechanisms to maintain consistency of policy and procedures, employment legislation and best practice principles across both businesses.
  • To address employee and line manager raised concerns with diligence and care, making sure the issues are heard and that employees are given a voice. In addition, provide counselling advice to employees to help solve their issues before they are escalated to more formal processes.
  • To support the Head of HR with complex employee relations matters relating to staff consultation (i.e.: re-organisation, re-structures, redundancies etc) across both Schools.
  • To work collaboratively with various Trade Unions during consultations and negotiations where applicable.
  • To build strong working relationships across both sites with relevant stakeholders. This will include regular visits to teams and departments to ensure HR has a visible presence at both sites.
  • In liaison with the Head of HR support with the implementation of a new HR Software into both sites. Assist with bringing together key stakeholders into a decision-making committee to consult and communicate.
  • To provide expert advice and guidance to Line Managers in relation to HR and Employee relations-based issues affecting the different teams and departments.

Recruitment Responsibilities:

  • To work in partnership with the HR & Recruitment Officer to provide support with the life cycle of recruitment as necessary.
  • To support the HR & Recruitment Officer with preparing contracts relating to changes to terms and conditions, to include volunteer contracts and other relevant contractual agreements as required.

Geneal Responsibilities:

  • To support the Head of HR with continuous improvements of wider HR processes, systems, and practices across both sites.
  • To develop effective systems to measure and monitor the quality and quantity of activity within the HR Department in liaison with the Head of HR.
  • To provide regular management information and reports to the Head of HR as required.
  • To support the Head of HR with specific HR projects on an adhoc basis.
  • The postholder must be willing to be flexible to assist with the rapidly changing work requirements and acknowledge that work occasionally runs past the normal hours of the working day.

Skills and Experience

  • To support the Head of HR with complex employee relations matters relating to staff consultation (i.e.: re-organisation, re-structures, redundancies etc) across both sites.
  • To work collaboratively with various Trade Unions during consultations and negotiations where applicable.
  • In liaison with the Head of HR support with the implementation of a new HR Software into both sites. Assist with bringing together key stakeholders into a decision-making committee to consult and communicate.
  • To provide expert advice and guidance to Line Managers in relation to HR and Employee relations-based issues affecting the different teams and departments.

The Ideal Candidate:

You will be well organised, task orientated and able to co-ordinate a range of activities. You will be able to work effectively as part of a team and build productive relationships. At times work independently whilst having the self-motivation and personal drive to complete tasks required to timescales and deadlines, using your own initiative. The successful applicant must be willing to be flexible to assist with the rapidly changing work requirements and acknowledge that work occasionally runs past the normal hours of the working day.

It is essential that:-

  • Have previous experience of working in a HR Advisor, HR Officer or HR Business Partner level experience.
  • Ideally you have a Post Graduate qualification in Human Resources.
  • You are a Member of the Chartered Institute of Personnel and Development with evidence of continuing professional development.
  • Extensive experience at senior level in dealing with HR & employee relations is essential.
  • Able to demonstrate experience of supporting managers with complex case law and delivering a successful, efficient, and trusted employee relations provision and understanding the difference it can make to a business.
  • Proven experience of working as a Senior HR Generalist or Business Partner role in a multi-disciplinary organisation.
  • Ability to deal with difficult and sensitive situations in a diplomatic manner using professional judgement.
  • Understanding and practical knowledge of employment law and best practice in providing good quality advise to managers and employees on a wide range of HR issues.
  • A skilled negotiator able to deploy tact and diplomacy to achieve objectives.
  • Excellent problem-solving skills with the ability to apply employment legislation through HR policies and procedures.
  • You have the ability to work successfully and achieve results with minimal supervision.
  • Experience of prioritising workload.
  • Confidentiality is a must and showing sensitivity when required.
  • Excellent analytical and problem-solving skills for gathering, analysing, and reporting on key HR data/statistics
  • Experience of handling complex employee relation cases such as disciplinary investigations, hearings, appeals and grievances.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.


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