$job_consultant_name

Contact
Darren Evans

Area
Telford
Job type
Permanent
Salary
Competitive Salary
Reference
DE25507
Date added
Wednesday, 28th Feb 2024

This is an excellent opportunity for an experienced Customer Services Coordinator to join a well-established and growing organisation based in Telford on a permanent basis. The customer service Coordinator will have direct contact with clients on a daily basis, ensuring their orders are processed accurately and raising the internal paperwork to pass to manufacturing and logistics.

Responsibilities and duties will include, but not limited to:

  • Process all orders from one key account.
  • Liaise with suppliers to arrange production of goods in the required timeframe.
  • Raise purchase orders to cover material requirements.
  • Checking of supplier order confirmation to ensure accuracy.
  • Daily monitoring of capacity dashboard
  • Maintain records of proof of delivery
  • Dealing with technical queries
  • Managing aftersales process
  • Assist existing Customer Service team to include processing of orders, calls to customers and general admin tasks.

Skills and Experience

  • Proven experience within order processing and sales administration roles.
  • Proficient in the use Microsoft Word & Excel and in-house systems
  • Excellent Customer Service skills and telephone manner
  • The ability to prioritise and organise multiple tasks.
  • To build and maintain excellent working relationships.
  • Building Products knowledge is advantageous.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.


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